Homeseeker has designs on a better customer experience

After a major refit, 100sqm of Design Studio is delivering a better service and enhanced customer experience for residential and leisure park homes builder, Homeseeker Park & Leisure Homes.

The revamped space is located at the company's Sales Centre in Rushden where it can benefit customers who visit to select the holiday or residential park home of their choice.

Homeseeker National Sales Manager, Steve Taylor, said: "We have always encouraged our customers to visit our site here at Rushden and we have committed ourselves to giving them the very best service and customer experience while they are here."

The new space and the facilities offered by the Design Studio complement the tour of the factory and show village to provide everything customers could possibly need to select and specify their ideal park home.

Amy Dangerfield, Homeseeker's Customer Sales Consultant, elaborated: "All the features and facilities of the old Design Studio have been upgraded, increased and improved. Customers can now relax in a friendly atmosphere over a cup of tea or coffee with everything they need to select the colour scheme and fittings for their new park home."

The Design Studio offers customers a choice of 15 kitchen unit facings and over 50 worktop styles. They can sit comfortably around a table with Amy or one of her sales colleagues and look through over 50 vinyl flooring and carpet swatches as well as samples of the huge range of soft furnishing fabrics and bathroom/kitchen tiles Homeseeker offers.

"The good thing is that all these choices, except 10 of the kitchen unit facings, are available at no extra cost within our Signature range specification," Amy continued. "So customers can mix and match all the colours, styles and finishes to suit their own personal tastes without having to worry about extra expenses."

The Design Studio is also developing an estate agent corner where associate Homeseeker parks can advertise available plots for sale. This will be a useful addition to the helpful Park Locator service already offered on the Homeseeker website (homeseekerhomes.co.uk) where the customer or sales consultant can instantly identify parks in preferred areas.

The choices offered by the Design Studio are the result of research and investigation by Technical Manager Lee Pearce, Interior Designer, Gaynor Evans-Taylor and Procurement Manager John Carter. These experienced specialists regularly attend leading design shows to ensure that they can offer customers the latest and most innovative designs and ideas.

Customers who have chosen their plots and are seeking to add the finishing touches to their Homeseeker can call the Design Studio on to arrange an appointment anytime during office hours, Monday to Friday and 10am to 4pm on Saturday.

About Homeseeker Park & Leisure Homes

Homeseeker has been manufacturing luxurious, quality-built park homes that meet the highest expectations of its park customers for over 15 years. As one of the original committee members instrumental in establishing the BS3632 standard for the manufacture of residential homes, Homeseeker has been setting the standard in build quality ever since.

In 2011, Homeseeker joined forces with sister company, Advent Leisure Homes, to rebrand itself as Homeseeker Park and Leisure Homes.

Now, all Homeseeker park homes can be specified and equipped for residential or leisure park use, depending on the requirements of the customer. The appropriate wood-effect, real wood or natural Scandinavian log exterior cladding is available to meet leisure park requirements.

Furthermore, all Homeseeker park homes offer the company's Signature specification as standard. This provides customers with a selection of professionally-designed interiors and layouts together with a generous choice of quality features and fittings from top name suppliers at no extra cost.

All Homeseeker residential and leisure park homes are built at the company's world-class production facilities in Rushden, Northants.

If you would like more information please call: or enquire here »